At Happimmune, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and disclose information that we gather when you visit our website happimmune.com.au (the “Site”) and when you purchase products or services from us.
1. Information We Collect
We collect different types of information depending on how you use our website:
- Personal Information: When you make a purchase or attempt to make a purchase through the Site, we collect personal information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Account Information: If you create an account on our website, we will collect your username, password, and any preferences you provide.
- Order Information: We collect details about your purchases, order history, and payment transactions.
- Automatically Collected Information: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping, payments, and returns.
- Communicate with you regarding your orders, account, and customer service inquiries.
- Personalize your experience on the Site and improve our product offerings.
- Manage and maintain the functionality of our website.
- Protect against fraud, unauthorized transactions, and other potential risks.
- Comply with legal requirements and enforce our policies.
3. Sharing Your Information
We share your personal information with third parties only to the extent necessary to fulfill orders or provide services to you:
- WooCommerce: Our website is powered by WooCommerce, and your personal information is processed according to their privacy policy. We ensure that WooCommerce is compliant with GDPR and other data protection laws.
- Payment Processors: We use third-party payment gateways to process your payments. These providers adhere to the standards set by PCI-DSS.
- Shipping Providers: We share your shipping details with our delivery partners to ensure timely delivery of your products.
We do not sell, trade, or rent your personal information to others.
4. Cookies
We use cookies to enhance your browsing experience. Cookies help us understand how you use our website, allowing us to personalize content, provide social media features, and analyze our traffic. You can choose to disable cookies through your browser settings, but this may affect the functionality of the Site.
5. Your Rights
If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal information:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You may request corrections to your personal information if it is inaccurate or incomplete.
- Erasure: You have the right to request that we delete your personal data.
- Objection: You may object to the processing of your personal information, including for marketing purposes.
6. Security
We implement appropriate security measures to protect your personal information. However, no data transmission over the Internet or storage system is completely secure, and we cannot guarantee the absolute security of your information.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
Happimmune
Email: [email protected]
Address: Negi Globals Pty Ltd
Ground Floor, 470 St Kilda Road, Melbourne, VIC, 3004